The questions we get asked most in Jackson and Madison County.
Same day in Jackson most days, and either that afternoon or first thing next morning for the Madison County towns. Say on the call if a car is shut in - that moves the job up the list.
Because the spring that was doing the lifting has failed. A double door weighs a couple of hundred pounds; the springs counterbalance it so the opener only has to guide it. Without them you are lifting the whole thing.
Ten minutes a year: grease the hinges and rollers, wipe the tracks, tighten the track bolts, and test the safety reverse with a block of wood. That is most of it.
Pull the red release cord and lift the door by hand. Good springs mean a light door that holds where you leave it. If it feels like lifting a fridge, the spring is the problem.
Describe what the door is doing and we will tell you what it needs.
